Feature guide

How Cloth Goblin works

Whether you just unlocked the map, joined as a Goblin, or spun up your Org Dashboard — here’s what you can do and where to find it.

$1 one-time

Unlocked Thrifter

Welcome to Cloth Goblin, Thrifter.

What you can do

•Explore thousands of thrift stores, donation sites, and vintage shops worldwide on the full map.
•Search any city or store name and jump straight to it on the map.
•Suggest up to 10 new locations we haven’t found yet — every add helps the community.
•Your $1 credit will apply to your first month if you ever upgrade to Goblin or List Your Store.

What does the $1 unlock get me?

Full access to the Cloth Goblin map forever on the web (one-time charge, not a subscription). You’ll see every thrift store, donation site, vintage shop, and charity we’ve indexed, anywhere in the world. Your unlock is tied to your account — sign in on any web browser and you’re in.

Can I save favorites or build Travel Lists?

Those features are part of the Goblin plan ($4.99/mo). As an Unlocked Thrifter you can explore the full map and search any store by name or city. Upgrade any time from your Account page — and your $1 unlock becomes a credit toward your first month of Goblin.

How do I suggest a location that’s missing?

Tap the “+” button on the map (or the ‘Suggest a location’ option inside any drawer). You can submit up to 10 suggestions as an unlocked Thrifter. Our team reviews each one within 48 hours and adds approved places to the map.

Do I need to buy the app separately?

Mobile app purchases on iOS and Android are handled by the App Store and Google Play. If you paid $1 on the web, that carries over across browsers but not to the native apps — in-app purchases are separate because those stores each want their own purchase record. Same policy the other direction.

What’s the difference between Thrifter, Goblin, and Org?

Thrifter (you) = full map + favorites + 10 suggestions. Goblin ($4.99/mo) = unlimited suggestions, reactions, follows, and pings. Org ($6.99/mo) = a dashboard to manage your own store’s listing. See the Goblin and Org sections below for the full lists.

$4.99/month

Goblin

Welcome to the Cloth Goblin community tier.

What you can do

•Full map access + unlimited location suggestions (no 10-cap).
•Save any store to your Favorites — revisit them any time from the Favorites tab.
•React to locations — heart, new arrivals, upcycled finds — your reactions signal demand to shop owners.
•Follow stores to see when they post new stuff and get optional pings.
•Build unlimited Travel Lists for thrift road trips.

What do Goblin reactions actually do?

Each location drawer has reaction buttons (heart, rad vibes, new arrivals spotted, upcycled find, etc.). When you react, the store owner sees an aggregated count — no personal info is shared — so they know which items are drawing attention. It’s a low-effort way to signal demand and encourage small businesses.

How do follows and pings work?

Tap ‘Follow’ on any location. We’ll show that store’s activity in your feed and — if you opt in — send an in-app ping when they post new content, upload photos, or are featured. You can mute pings per location or globally in Settings.

What’s a Travel List?

A shareable saved list of locations for a thrifting trip. Add stops in order, see them all on a single map, share a link with a friend, or export to your phone’s maps app for turn-by-turn directions. Travel Lists are a Goblin-only feature — Thrifters can see the UI but can’t save lists between sessions.

Can I cancel?

Any time, from your Account page. You’ll keep Goblin features until the end of your current billing period, then revert to Unlocked Thrifter (your map access stays, your favorites stay, you just lose unlimited suggestions/reactions/pings). No prorated refunds.

Does my Goblin sub work in the mobile app?

Your role is tied to your account, so sign-in anywhere works — but payment flows are separate: a web subscription is billed via Stripe; a mobile subscription is billed via Apple/Google. If you subscribed on web and install the app, sign in and your Goblin features follow you. Vice versa if you start on mobile.

$6.99/month

Org Dashboard

Your Org Dashboard is live.

What you can do

•Open your Org Panel to add or edit your locations, hours, photos, and intake preferences.
•See aggregated thrifter pings + demand signals so you know what’s drawing interest.
•Instagram auto-feed (coming soon) — connect your IG and your latest posts appear on your location pages.
•Your 60-day review window is active — we may reach out for verification. Respond to any email and you’re fine.
•Appear in map search + filter results across the entire Cloth Goblin platform.

Where is my Org Panel?

On the map, there’s an ‘Org Panel’ button in the top right (only visible to Org admins with an active subscription). Everything about your store — locations, photos, hours, donations acceptance, intake policy — lives there.

What is the 60-day review?

After you sign up, you have a probationary 60-day window where Cloth Goblin verifies that your business is operating in good faith at the locations listed. We may request a utility bill, business or trade license, Google Business Profile verification, or your country’s equivalent proof of operation. Most orgs hear from us within a week; if you don’t hear anything, you’re good.

Who is the Authorized Signer on my account?

At signup you named a person (e.g. Owner, Manager) who signed the Org Subscription Agreement on behalf of your business. That name + title is on file and becomes important if there’s ever a successor or email change — the Agreement binds successors automatically (see §10).

How do I change my business email on file?

Go to your Account page. Under ‘Organization business email’, click Change. You’ll enter the new email, re-confirm your signer name + title, and upload a fresh verification document. The change takes effect immediately but is reviewed by our team; both the old and new email receive a notification so a compromised account can’t be hijacked silently.

Can I cancel?

Yes, from your Account page under ‘Cancel Subscription.’ Your Org Panel remains active until the end of the current billing period, then your locations stay on the map but you lose the ability to edit them. If you want your locations removed entirely, email support@clothgoblin.com.

Will Cloth Goblin send emails to my customers?

Only thrifters who have explicitly opted in to location pings at your store. You don’t get their identities — only aggregated counts. Using the platform to contact thrifters directly is not permitted (it’s spelled out in §6 of the Agreement).

Reference

What’s listed

Where we focus today — and where we’re headed.

What kinds of stores are on the map?

Cloth Goblin currently focuses on locations that sell or accept secondhand and vintage clothing and accessories. Stores devoted exclusively to antique or vintage furniture aren’t in scope yet, but locations that carry both clothing and furniture are welcome — tap the Also Furniture filter to find them. Dedicated antique and furniture listings are on the roadmap for a future release.

My store isn’t listed — why?

The map is a living, growing thing — new locations get added and suggested every day, and our community is constantly turning up shops we didn’t know about. Some shops also operate beautifully without a website or social media presence, which makes it harder for us to confirm key details (hours, address accuracy, intake type, and whether the business is still active). Locations without an online footprint may take longer to appear on the map while we verify them. If you run a shop that fits our scope and you’re not yet on the map, we’re so glad you’re out there. Please reach out at support@clothgoblin.com and we’ll work to add you.

Reference

Map filters, decoded

What each filter actually means when you tap it on the map. These tags come from Orgs themselves or from Goblins suggesting a fit — Admin is a backstop, not a gatekeeper.

Types — what kind of place it is

Thrift Stores: Shops that primarily sell secondhand goods. Could be a nonprofit, a for-profit vintage boutique, or anything in between.
Donation Centers: Places that accept donations but don’t necessarily sell anything on-site. Donation bins will be mapped separately and always show as pins (they aren’t in the filter list).
Nonprofit: Stores run by a registered nonprofit. Proceeds typically fund a mission — shelters, disaster relief, animal rescue, community programs. Check the store’s website or call ahead for the specific cause.

Vibes — what you’ll find or how they operate

Luxury

Designer and high-end pieces are a regular part of their inventory — Chanel, Gucci, Prada, Hermès, Coach, and friends. Often consignment. Prices reflect that, but so do the finds.

Cool Aesthetic

A shop with a strong curatorial point of view — think styled interior, intentional merchandising, a visual identity you could spot on a vibes-forward Instagram grid. Not a judgement on anyone else’s store; just a heads-up that this one leans into the experience.

Bridal

Can mean either (a) a shop that specializes in bridal pieces, or (b) that you can find wedding pieces at the shop. Investigate before you commit the drive, fellow thrifters.

Buy + Sell Here

They’ll buy your clothes from you — usually cash or store credit, usually by appointment or during specific buying hours. Check the website or call ahead so you don’t lug a bag across town for nothing.

Sells New + Vintage

Mixes curated vintage with new arrivals or brand-name stock. Great if you want one-stop shopping; slightly less of the “treasure hunt” energy than a pure thrift.

Also Furniture

Locations that stock clothing plus couches, chairs, tables, and the occasional lamp with a story. (Stores devoted exclusively to antique furniture aren’t listed yet — that’s on the roadmap.) Bring a friend with a truck — the good pieces don’t sit long.

Upcycles

Reworked, repurposed, remade — old pieces transformed into new ones. Jeans-into-bags, band tees turned into quilts, that whole beautiful genre.

Online Store

They also ship. Good news if the shop is a six-hour drive and you saw something perfect on their Instagram.

Denim Dreams

Serious denim inventory — vintage Levi’s, selvedge, raw, properly-broken-in jeans. A specialty this deep deserves its own tag.

Alt + Goth

Shops that lean into alternative, goth, punk, emo, grunge, or metalhead fashion — black, leather, studs, band tees, platform boots, the deep end of subcultural style. If you’re hunting for the look, this is your filter.

Also Home Items

Glassware, ceramics, knick-knacks, estate-sale leftovers, the occasional weird lamp. Home-decor thrifters, this is your filter.

Also Vintage Jewelry

Costume, estate, fine — varies by shop. Smaller items; ask to see the case if it’s locked up. Worth the ask.

Also Accepts Donations

A store that isn’t primarily a donation center, but will take your bag of gently-used goods. Check the website or call ahead for what they do and don’t accept before you show up.

Purchase By Weight

Not necessarily wholesale for business — thrifters can purchase bundles of clothing by weight. Popular in the UK and Europe, often called “kilo shops.” The vibe is bins, scales, and lucky digs.

Wholesale

A wholesale shop that supplies thrift businesses — think bales, lots, and bulk vintage. Usually B2B; check the website or call ahead before you plan a casual drop-in.

Donates to Charity

The shop donates a portion of proceeds to a nonprofit cause. This tag focuses on what they do rather than their legal structure — it covers confirmed for-profits that give back, as well as shops where we can see they donate but haven’t confirmed nonprofit status. If a shop is a registered nonprofit, you’ll usually see the Nonprofit tag too. Check the store’s website or call ahead for the specific cause.

Billing & Privacy

How do I cancel?

From your Account page, tap “Cancel Subscription.” You’ll keep paid features until the end of the current billing period. No prorated refunds. Your map access stays (your $1 unlock is permanent).

What do you do with my data?

We never sell personal data. Reactions and follows are stored against your account so you can manage them. Stores only see aggregated counts, never individual identities. Full details in the Privacy Policy.

Can I download my data?

Yes. Go to Privacy Settings and click “Download my data” for a JSON export of everything we have on file.

I\u2019m an Org \u2014 how does the 60-day review work?

When you sign up, your subscription starts immediately but we reserve 60 days to verify your business is operating in good faith at the addresses you listed. We may email you requesting proof (utility bill, business or trade license, Google Business Profile verification, or your country’s equivalent). Respond and you’ll pass review; failure to respond or disqualifying info results in suspension with 30 days to appeal. Details in the Org Subscription Agreement, \u00a73.

Mobile Apps

iOS + Android apps are in the works — sign-in carries over, but purchases made on web (Stripe) and purchases made in the app (Apple/Google) are billed separately by each platform’s rules. We’ll email when the apps are available.

Still stuck?

Email support@clothgoblin.com — we usually reply within a business day.